Seller Policy


We list a huge number of items available to be purchased offered by various dealers on the Site and host different remarks on postings, it isn't workable for us to know about the substance of every item recorded available to be purchased, or each remark or survey that is shown. Appropriately, we work on a "guarantee, audit and take down" premise. On the off chance that you accept that any substance on the Site is illicit, hostile (counting yet not restricted to material that is explicitly express substance or which advances prejudice, bias, scorn or physical mischief), beguiling, deluding, harsh, profane, irritating, impious, slanderous, offensive, revolting, obscene, pedophile or threatening; ethnically questionable, criticizing; or is generally damaging to outsiders; or identifies with or advances tax evasion or betting; or is destructive to minors in any capacity; or mimics someone else; or compromises the solidarity, trustworthiness, security or sway of Bangladesh or cordial relations with remote States; or shocking or generally unlawful in any way at all; or which comprises of or contains programming infections, (" frightful substance "), please tell us quickly by following by keeping in touch with us on We will make every single useful undertaking to examine and evacuate substantial offensive substance griped about inside a sensible measure of time.

If it's not too much trouble guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of frightful substance party, occasions of protest, confirmation of complaint among other. If you don't mind note that giving inadequate subtleties will ruin your case and unusable for legitimate purposes.


We regard the licensed innovation of others. On the off chance that you accept that your licensed innovation rights have been utilized such that offers ascend to worries of encroachment, if it's not too much trouble illuminate us and we will endeavor every single sensible exertion to address your worry inside a sensible measure of time. It would be ideal if you guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of encroaching gathering, cases of encroachment, and verification of encroachment among other. If you don't mind note that giving deficient subtleties will ruin your case and unusable for lawful purposes. What's more, giving bogus or misdirecting data might be viewed as a legitimate offense and might be trailed by lawful procedures.

We likewise regard a maker's entitlement to go into selective appropriation or resale understandings for its items. In any case, infringement of such understandings don't establish licensed innovation rights encroachment. As the implementation of these understandings is an issue between the producer, wholesaler and additionally particular affiliate, it would not be fitting for us to aid the authorization of such exercises. While we can't give legitimate guidance, nor share private data as secured by the law, we suggest that any inquiries or concerns with respect to your privileges might be steered to a lawful authority.

We won't be answerable for any business or individual misfortunes (counting however not restricted to loss of benefits, income, contracts, foreseen investment funds, information, altruism, or squandered consumption) or whatever other backhanded or weighty misfortune that isn't sensibly predictable to both you and us when you initiated utilizing the Site.

We maintain all authority to make changes to the Site, its strategies, these terms and conditions and some other freely showed condition or administration guarantee whenever. You will be dependent upon the approaches and terms and conditions in power at the time you utilized the Site except if any change to those strategies or these conditions is required to be made by law or government expert (in which case it will apply to orders recently set by you). In the event that any of these conditions is regarded invalid, void, or in any way, shape or form unenforceable, that condition will be considered sever able and won't influence the legitimacy and enforce ability of any outstanding condition.

Esmo Store is not liable or bound to provide any other offers of any merchant/importer/ vendors’ at any other places/sites except esmo store. You can just request/ask/solicitation or look for data about the offers given/declared by esmo store.

One client will have the option to buy one item during any special offers (*if not allowed and announced multiple quantity by esmostore).

All costs are recorded in Bangladeshi Taka (BDT) and are comprehensive of VAT and are recorded on the Site by the merchant that is selling the item or administration. Things in your Shopping Cart will consistently mirror the latest value showed on the thing's item detail page. If it's not too much trouble note that this cost may vary from the value appeared for the thing when you previously put it in your truck. Putting a thing in your truck doesn't save the value appeared around then. It is additionally conceivable that a thing's cost may diminish between the time you place it in your bin and the time you buy it.

We don't offer value coordinating for any things sold by any merchant on our Site or different sites.

We are resolved to give the most exact evaluating data on the Site to our clients; be that as it may, blunders may at present happen, for example, situations when the cost of a thing isn't shown effectively on the Site. In that capacity, we maintain all authority to won't or drop any request. If a thing is mispriced, we may, at our own tact, either get in touch with you for guidelines or drop your request and advise you of such crossing out. We will reserve the option to can't or drop any such requests whether the request has been affirmed and your prepayment handled. On the off chance that such a retraction happens on your prepaid request, our approaches for discount will apply. If it's not too much trouble note that Esmostore have 100% right on the discount sum. Generally, discount sum is determined dependent on the client followed through on cost in the wake of deducting any kind of markdown and delivery charge.

We list accessibility data for items recorded on the Site, remembering for every item data page. Past what we state on that page or generally on the Site, we can't be increasingly explicit about accessibility. It would be ideal if you note that dispatch gauges are only that. They are not ensured dispatch times and ought not be depended upon in that capacity. As we process your request, you will be educated by email or sms if any items you request end up being inaccessible.

It would be ideal if you note that there are situations when a request can't be prepared for different reasons. The Site maintains whatever authority is needed to won't or drop any request in any way, shape or form at some random time. You might be approached to give extra confirmations or data, including yet not constrained to telephone number and address, before we acknowledge the request.

So as to keep away from any extortion with credit or check cards, we maintain whatever authority is needed to acquire approval of your installment subtleties before furnishing you with the item and to confirm the individual data you imparted to us. This confirmation can take the state of a character, spot of habitation, or banking data check. The nonappearance of an answer following such a request will naturally cause the wiping out of the request inside a sensible timetable. We maintain whatever authority is needed to continue to coordinate undoing of a request for which we presume a danger of false utilization of banking instruments or different reasons without earlier notice or any ensuing lawful obligation.

The delivery might take longer than usual timeframe/line to be followed by Esmostore. Delivery timeframe is only subject to estimation. It might vary depending upon the circumstances. Delivery might be delayed due to force mature event which includes, but not limited to, political unrest, political event, national/public holidays,etc

Esmostore retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason. If the customer cancels his/her order, then he/she will get refunded with his/her principal amount. The refund process may take up to 30 days or more depending upon the payment service gateway provider’s clauses. The refund will be initiated within the same payment channel i.e. if the customer pays via Bkash then the customer will be refunded through Bkash. The customer cannot be refunded via any other payment channels. The customer will not be eligible for any extra cashback/bonus against his principal amount in case of refunds.


1. Account Information

Every seller must be submit his some personal information with his store information. Name, Email, Password, Photo, Store Name, Logo etc.

After Registration, Seller can sale products from this store as a non-verified seller. (Until next 3 months).

2. Products

Seller can sale any kind of products on his store category wised.

Per success full order commission 5% for esmo store.

Seller make sure for products stock availability with color and size.

Every month up to 3 times cancel your order then store will be suspend for 1 month or more.

If seller products are replica/duplicate/original then should be mention on your product description and select replica for product brand.

Product Photo should be clear and product background should be white.

Products photo add maximum 3 photos.

3. Store Verify

Do verify your seller page for selling products within 3 month.

Verify charge will be 299 BDT/1 Year.

If you are verify then esmo store delivery your products and promote your products.

Seller must have 3 category with minimum 10 products for every category.

4. Wrong Activities

Products photo add maximum 3 photos. If your products photo cross 3 its count wrong activities.


N.B. The Site maintains whatever authority is needed to change, adjust, include, or expel bits of these Terms and Conditions whenever with no earlier warning. Changes will be successful when posted on the Site with no other notification gave.