Terms & Conditions

A. Introduction:

Welcome to esmostore.com additionally thusly known as "we", "us" or "Esmo Store". We are an online commercial center and these are the terms and conditions overseeing your entrance and utilization of Esmo Store alongside its related sub-areas, destinations, portable application, administrations and apparatuses (the "Website"). By utilizing the Site, you thusly acknowledge these terms and conditions (counting the connected data in this) and speak to that you consent to conform to these terms and conditions (the "Client Agreement"). This User Agreement is regarded successful upon your utilization of the Site which means your acknowledgment of these terms. On the off chance that you don't consent to be bound by this User Agreement kindly don't get to, register with or utilize this Site. This Site is claimed and worked by Esmo Store. The Site maintains whatever authority is needed to change, adjust, include, or expel bits of these Terms and Conditions whenever with no earlier warning. Changes will be successful when posted on the Site with no other notification gave. If it's not too much trouble check these Terms and Conditions normally for refreshes. You’re proceeded with utilization of the Site following the presenting of changes on Terms and Conditions of utilization establishes your acknowledgment of those changes.

B. CONDITIONS OF USE

1. YOUR ACCOUNT

To get to specific administrations offered by the stage, we may necessitate that you make a record with us or give individual data to finish the making of a record. We may whenever in our sole and total watchfulness, nullify the username as well as password without giving any explanation or earlier notice and will not be at risk or answerable for any misfortunes endured by, brought about by, emerging out of, regarding or by reason of such solicitation or negation.

Any agreement between us, regardless of whether for utilization of the site or in connection to the buy of items or administrations through the site will be represented by the laws of Bangladesh and all gatherings submit to the non-restrictive purview of the Bangladeshi Courts.

You are answerable for keeping up the classification of your client recognizable proof, password, account subtleties and related private data. You consent to acknowledge this obligation and guarantee your record and its related subtleties are kept up safely consistently and every essential advance are taken to avoid abuse of your record. You ought to advise us promptly on the off chance that you have any motivation to accept that your secret phrase has gotten known to any other individual, or if the secret word is being, or is probably going to be, utilized in an unapproved way. You concur and recognize that any utilization of the Site and related administrations offered as well as any entrance to private data, information or interchanges utilizing your record and secret word will be esteemed to be either performed by you or approved by you all things considered. You consent to be bound by any entrance of the Site as well as utilization of any administrations offered by the Site (regardless of whether such access or use are approved by you or not). You concur that we will be entitled (yet not obliged) to follow up on, depend on or consider you exclusively capable and subject in regard thereof as though the equivalent were done or transmitted by you. You further concur and recognize that you will be bound by and consent to completely reimburse us against all misfortunes emerging from the utilization of or access to the Site through your record.

It would be ideal if you guarantee that the subtleties you give us are right and finish consistently. You are committed to refresh insights regarding your record progressively by getting to your record on the web. For snippets of data you are not ready to refresh by getting to Your Account on the Site, you should advise us by means of our client care correspondence channels to help you with these changes. We claim all authority to decline access to the Site, end records, evacuate or alter content whenever without earlier notice to you. We may whenever in our sole and total carefulness, demand that you update your Personal Data or forthwith negate the record or related subtleties without giving any explanation or earlier notice and will not be at risk or liable for any misfortunes endured by or brought about by you or emerging out of or regarding or by reason of such solicitation or nullification. You thusly consent to change your secret key now and again and to keep your record secure and furthermore will be answerable for the privacy of your record and obligated for any revelation or use (regardless of whether such use is approved or not) of the username and additionally secret key.

2. Your account vs your order

We Only Consider the name of an esmo store account holder as the owner of and the client of the product(s) which has been ordered from the respective esmo store account. You should not request for any changes of the name of owner while delivering the product (i.e.: Motor Bike/Car etc.)

Esmo store retains all kind of authority to ban/cancel/freeze/unfreeze your account(s) if they think it should be done so.

3. Your Conduct:

You should not utilize the site at all that causes, or is probably going to cause, the Site or access to it to be interfered, harmed or disabled in any capacity. You should not participate in exercises that could hurt or conceivably hurt the Site, its workers, officials, delegates, partners or some other gathering legitimately or in a roundabout way connected with the Site or access to it to be intruded, harmed or debilitated in any capacity. You comprehend that you, and not us, are answerable for every single electronic correspondence and substance sent from your PC to us and you should utilize the Site for legal purposes as it were. You are carefully restricted from utilizing the Site

Esmostore.com might not be subject to any individual for any misfortune or harm, which may emerge from the utilization of any of the data contained in any of the materials on this site.

  • for deceitful purposes, or regarding a criminal offense or other unlawful movement
  • to send, utilize or reuse any material that doesn't have a place with you; or is illicit, hostile (counting yet not constrained to material that is explicitly unequivocal substance or which advances prejudice, dogmatism, scorn or physical mischief), tricky, misdirecting, damaging, foul, hassling, disrespectful, abusive, derogatory, vulgar, obscene, pedophile or threatening; ethnically questionable, stigmatizing or in break of copyright, trademark, secrecy, protection or some other exclusive data or right; or is generally damaging to outsiders; or identifies with or advances tax evasion or betting; or is unsafe to minors in any capacity; or mimics someone else; or undermines the solidarity, trustworthiness, security or power of Bangladesh or neighborly relations with remote States; or offensive or generally unlawful in any way at all; or which comprises of or contains programming infections, political battling, business sales, networking letters, mass mailings or any ‘spam‘
  • Use the Site for illicit purposes.
  • to cause irritation, bother or unnecessary nervousness
  • for whatever other purposes that is other than what is expected by us

4. Submission:

Anything that you submit to the Site or potentially give to us, including yet not restricted to, questions, audits, remarks, and proposals (on the whole, "Entries") will turn into our sole and selective property and will not be come back to you. Notwithstanding the rights pertinent to any Submission, when you present remarks or surveys on the Site, you additionally award us the privilege to utilize the name that you submit, regarding such audit, remark, or other substance. You will not utilize a bogus email address, profess to be somebody other than yourself or generally misdirect us or outsiders with regards to the cause of any Submissions. We may, yet will not be committed to, expel or alter any Submissions with no notification or lawful course appropriate to us in such manner.

5. CLAIMS AGAINST OBJECTIONABLE CONTENT:

We list a huge number of items available to be purchased offered by various dealers on the Site and host different remarks on postings, it isn't workable for us to know about the substance of every item recorded available to be purchased, or each remark or survey that is shown. Appropriately, we work on a "guarantee, audit and take down" premise. On the off chance that you accept that any substance on the Site is illicit, hostile (counting yet not restricted to material that is explicitly express substance or which advances prejudice, bias, scorn or physical mischief), beguiling, deluding, harsh, profane, irritating, impious, slanderous, offensive, revolting, obscene, pedophile or threatening; ethnically questionable, criticizing; or is generally damaging to outsiders; or identifies with or advances tax evasion or betting; or is destructive to minors in any capacity; or mimics someone else; or compromises the solidarity, trustworthiness, security or sway of Bangladesh or cordial relations with remote States; or shocking or generally unlawful in any way at all; or which comprises of or contains programming infections, (" frightful substance "), please tell us quickly by following by keeping in touch with us on legal@esmostore.com. We will make every single useful undertaking to examine and evacuate substantial offensive substance griped about inside a sensible measure of time.

If it's not too much trouble guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of frightful substance party, occasions of protest, confirmation of complaint among other. If you don't mind note that giving inadequate subtleties will ruin your case and unusable for legitimate purposes.

6. CLAIMS AGAINST INFRINGING CONTENT:

We regard the licensed innovation of others. On the off chance that you accept that your licensed innovation rights have been utilized such that offers ascend to worries of encroachment, if it's not too much trouble illuminate us and we will endeavor every single sensible exertion to address your worry inside a sensible measure of time. It would be ideal if you guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of encroaching gathering, cases of encroachment, and verification of encroachment among other. If you don't mind note that giving deficient subtleties will ruin your case and unusable for lawful purposes. What's more, giving bogus or misdirecting data might be viewed as a legitimate offense and might be trailed by lawful procedures.

We likewise regard a maker's entitlement to go into selective appropriation or resale understandings for its items. In any case, infringement of such understandings don't establish licensed innovation rights encroachment. As the implementation of these understandings is an issue between the producer, wholesaler and additionally particular affiliate, it would not be fitting for us to aid the authorization of such exercises. While we can't give legitimate guidance, nor share private data as secured by the law, we suggest that any inquiries or concerns with respect to your privileges might be steered to a lawful authority.

7. Indemnity

 

You will repay and hold innocuous esmo store Limited, its auxiliaries, offshoots and their particular officials, executives, operators and representatives, from any case or request, or activities including sensible lawyer's expenses, made by any outsider or punishment forced due to or emerging out of your break of these Terms and Conditions or any record joined by reference, or your infringement of any law, rules, guidelines or the privileges of an outsider.

You therefore explicitly discharge esmo store as possessed by offshoots as well as any of its officials and delegates from any cost, harm, obligation or other outcome of any of the activities/inaction of the merchants or other specialist co-ops and explicitly waiver any cases or requests that you may have for this benefit under any resolution, contract or something else.

8. Losses

We won't be answerable for any business or individual misfortunes (counting however not restricted to loss of benefits, income, contracts, foreseen investment funds, information, altruism, or squandered consumption) or whatever other backhanded or weighty misfortune that isn't sensibly predictable to both you and us when you initiated utilizing the Site.

9. Corrections TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We maintain all authority to make changes to the Site, its strategies, these terms and conditions and some other freely showed condition or administration guarantee whenever. You will be dependent upon the approaches and terms and conditions in power at the time you utilized the Site except if any change to those strategies or these conditions is required to be made by law or government expert (in which case it will apply to orders recently set by you). In the event that any of these conditions is regarded invalid, void, or in any way, shape or form unenforceable, that condition will be considered sever able and won't influence the legitimacy and enforce ability of any outstanding condition.

10. WAIVER

You recognize and perceive that we are a private business endeavor and claim all authority to lead business to accomplish our targets in a way we esteem fit. You additionally recognize that in the event that you break the conditions expressed on our Site and we make no move, we are as yet qualified for utilize our privileges and cures in whatever other circumstance where you rupture these conditions.

11. Administering LAW AND JURISDICTION

 

These terms and conditions are administered by and interpreted as per the laws of The People's Republic of Bangladesh. You concur that the courts, councils and additionally semi legal bodies situated in Dhaka, Bangladesh will have the restrictive purview on any question emerging inside Bangladesh under this Agreement.

12. Offers:

Esmo Store is not liable or bound to provide any other offers of any merchant/importer/ vendors’ at any other places/sites except esmo store. You can just request/ask/solicitation or look for data about the offers given/declared by esmo store.

One client will have the option to buy one item during any special offers (*if not allowed and announced multiple quantity by esmostore).

13. Valuing, AVAILABILITY AND ORDER PROCESSING

All costs are recorded in Bangladeshi Taka (BDT) and are comprehensive of VAT and are recorded on the Site by the merchant that is selling the item or administration. Things in your Shopping Cart will consistently mirror the latest value showed on the thing's item detail page. If it's not too much trouble note that this cost may vary from the value appeared for the thing when you previously put it in your truck. Putting a thing in your truck doesn't save the value appeared around then. It is additionally conceivable that a thing's cost may diminish between the time you place it in your bin and the time you buy it.

We don't offer value coordinating for any things sold by any merchant on our Site or different sites.

We are resolved to give the most exact evaluating data on the Site to our clients; be that as it may, blunders may at present happen, for example, situations when the cost of a thing isn't shown effectively on the Site. In that capacity, we maintain all authority to won't or drop any request. If a thing is mispriced, we may, at our own tact, either get in touch with you for guidelines or drop your request and advise you of such crossing out. We will reserve the option to can't or drop any such requests whether the request has been affirmed and your prepayment handled. On the off chance that such a retraction happens on your prepaid request, our approaches for discount will apply. If it's not too much trouble note that Esmostore have 100% right on the discount sum. Generally, discount sum is determined dependent on the client followed through on cost in the wake of deducting any kind of markdown and delivery charge.

We list accessibility data for items recorded on the Site, remembering for every item data page. Past what we state on that page or generally on the Site, we can't be increasingly explicit about accessibility. It would be ideal if you note that dispatch gauges are only that. They are not ensured dispatch times and ought not be depended upon in that capacity. As we process your request, you will be educated by email or sms if any items you request end up being inaccessible.

It would be ideal if you note that there are situations when a request can't be prepared for different reasons. The Site maintains whatever authority is needed to won't or drop any request in any way, shape or form at some random time. You might be approached to give extra confirmations or data, including yet not constrained to telephone number and address, before we acknowledge the request.

So as to keep away from any extortion with credit or check cards, we maintain whatever authority is needed to acquire approval of your installment subtleties before furnishing you with the item and to confirm the individual data you imparted to us. This confirmation can take the state of a character, spot of habitation, or banking data check. The nonappearance of an answer following such a request will naturally cause the wiping out of the request inside a sensible timetable. We maintain whatever authority is needed to continue to coordinate undoing of a request for which we presume a danger of false utilization of banking instruments or different reasons without earlier notice or any ensuing lawful obligation.

14. Special Items

Security and Fraud

  • When you utilize a voucher, you warrant to Esmostore that you are the appropriately approved beneficiary of the voucher and that you are utilizing it in compliance with common decency.
  • If you recover, endeavor to reclaim or support the recovery of voucher to acquire limits to which you are not entitled you might be perpetrating a common or criminal offense
  • If we sensibly accept that any voucher is being utilized unlawfully or illicitly, we may reject or drop any voucher/request and you concur that you will have no case against us in regard of any dismissal or crossing out. Esmostore maintains whatever authority is needed to make any further move it considers suitable in such occasions

15. Mass Purchasing

 

Esmostore sites are accessible for non-business and residential utilize as it were. We maintain all authority to reject or cross out your request on the off chance that we trust you are requesting our items for business or other re-deal purposes. We apply breaking points to some of our items to ensure stock accessibility so that whatever number of our clients as could be expected under the circumstances can purchase our items.

16. RESELLING Esmo Store PRODUCTS

Reselling Esmostore products for business purpose is strictly prohibited. If any unauthorized personnel are found committing the above act, legal action may be taken against him/her.

17. Stock availability

The orders are subject to availability of stock. If there is any problem with stock then order can be cancelled at any time, irrespective of any duration.

18. Delivery Timeline

The delivery might take longer than usual timeframe/line to be followed by Esmostore. Delivery timeframe is only subject to estimation and please consider and calculate the announced timeframe as working days. It might vary depending upon the circumstances. Delivery might be delayed due to force mature event which includes, but not limited to, political unrest, political event, national/public holidays/official holiday(s), etc.

19. Delivery Charge(s)

Esmostore will bear all kinds of delivery charges for the order(s) with following conditions:

19.1. Weight must be not more than 10 Kgs.

19.2. Size Must be within 1 qubic meter.

***N.B. if any delivery fails due to customer negligence or any other reason from the customer end then customer is bound to pay the return courier charge(s) as well as the redeliver charge(s).

20. Returns Policy

1.If your item is faulty/harmed or mistaken/deficient at the hour of conveyance, if you don't mind, please get in touch with us inside the pertinent return window. Your item might be qualified for discount or substitution relying upon the item class and condition.

2. Please note that a few items are not qualified for an arrival if the item is "Never again required"

3. For gadget related issues after use or the lapse of the arrival window, we will allude you to the brand guarantee focus (if relevant).

4. Please note that you should keep and be able to provide proper documentations and proof about your return/refund claim (i.e. unboxing video, receiving invoice etc.).

21. Cancellation

Esmostore retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.

22. Refund

If the customer cancels his/her order, then he/she will get refunded with his/her principal amount and will be disqualified for any kind of offers or cashback associates with the particular order.

The refund process may take up to 30 working days or more depending upon the payment service gateway provider’s clauses. The refund will be initiated within the same payment channel i.e. if the customer pays via Bkash then the customer will be refunded through Bkash. The customer cannot be refunded via any other payment channels. But Esmostore retains the right and have the right to consider/reconsider to refund via other flexible channel(s) to make the refund system faster or to make it easier for the customer.

The customer will not be eligible for any extra cashback/bonus against his principal amount in case of refunds. Esmostore is not bound to pay any kind of service charge or cost for the refunded amount.

23. Representations AND WARRANTIES

We don't make any portrayal or guarantee as to points of interest, (for example, quality, esteem, sale ability, and so forth) of the items or administrations leaned to be sold on the Site when items or administrations are sold by outsiders. We don't certainly or expressly bolster or embrace the deal or acquisition of any items or administrations on the Site. We acknowledge no obligation for any blunders or exclusions, regardless of whether for the benefit of itself or outsiders.

We are not liable for any non-execution or break of any agreement went into among you and the merchants. We can't and don't ensure your activities or those of the dealers as they finish up exchanges on the Site. We are not required to intercede or resolve any debate or contradiction emerging from exchanges happening on our Site.

We don't anytime of time during any exchange as went into by you with an outsider on our Site, gain title to or have any rights or claims over the items or administrations offered by a dealer. In this way, we don't have any commitments or liabilities in regard of such contract(s) went into among you and the seller(s). We are not answerable for inadmissible or postponed execution of administrations or harms or deferrals because of items which are out of stock, inaccessible or delay purchased.

Valuing on any product(s) or related data as thought about the Site may because of some specialized issue, typographical blunder or other explanation by off base as distributed and therefore you acknowledge that in such conditions the sender or the Site may drop your request without earlier notice or any obligation emerging subsequently. Any prepayments made for such requests will be discounted to you per our discount arrangement as stipulated

**** You affirm that the product(s) or service(s) requested by you are obtained for your interior/individual utilization and not for business re-deal. You approve us to proclaim and give statement to any legislative expert for your benefit expressing the aforementioned reason for your requests on the Site. The Seller or the Site may drop a request wherein the amounts surpass the run of the mill singular utilization. This applies both to the quantity of items requested inside a solitary request and the putting in of a few requests for a similar item where the individual requests include an amount that surpasses the run of the mill singular utilization. What involves a run of the mill person's utilization amount limit will be founded on different components and at the sole watchfulness of the Seller or our own and may fluctuate from individual to person.

You may drop your request at no cost whenever before the thing is dispatched to you.

If you don't mind note that we sell items just in amounts which relate to the run of the mill needs of a normal family. This applies both to the quantity of items requested inside a solitary request and the putting in of a few requests for a similar item where the individual requests include an amount run of the mill for an ordinary family unit. It would be ideal if you audit our Refund Policy.

Stock availability

The orders are subject to availability of stock.

Delivery Timeline

The delivery might take longer than usual timeframe/line to be followed by Esmostore. Delivery timeframe is only subject to estimation. It might vary depending upon the circumstances. Delivery might be delayed due to force mature event which includes, but not limited to, political unrest, political event, national/public holidays,etc.

Cancellation

Esmostore retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason. If the customer cancels his/her order, then he/she will get refunded with his/her principal amount. The refund process may take up to 30 days or more depending upon the payment service gateway provider’s clauses. The refund will be initiated within the same payment channel i.e. if the customer pays via Bkash then the customer will be refunded through Bkash. The customer cannot be refunded via any other payment channels. The customer will not be eligible for any extra cashback/bonus against his principal amount in case of refunds.

Privacy Policy

Welcome to esmostore.com; a site conducted and operated under esmostore.com Limited. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy clarifies how we gather, utilize and (under specific conditions) uncover your own data. This Privacy Policy additionally clarifies the means we have taken to secure your own data. At long last, this Privacy Policy clarifies your alternatives with respect to the accumulation, utilize and divergence of your own data. By going to the site specifically or through another site, you acknowledge the practices depicted in this Policy.

Information security involves trust and your protection is essential to us. We should, along these lines, just utilize your name and other data which identifies with you in the way set out in this Privacy Policy. We will just gather data where it is fundamental for us to do as such and we will just gather data on the off chance that it is significant to our dealings with you.

We will just keep your data for whatever length of time that we are either required to by law or as is pertinent for the reasons for which it was gathered.

You can visit the Site and peruse without providing individual points of interest. Amid your visit to the Site you stay mysterious and at no time would we be able to distinguish you unless you have a record on the Site and sign on with your client name and secret word.

What kind of information we collect?

We may gather different snippets of data in the event that you look to submit a request for an item with us on the site.

We gather, store and process your information for handling your purchase on the site and any conceivable claims which you may make later on, and for your better communication with our administration. We may gather individual data including, however not restricted to, your title, name, sexual orientation, date of birth, email address, postal address, conveyance address (if unique), phone number, mobile number, fax number, installment subtle elements, installment card points of interest or financial balance subtle elements.

We will utilize the data you give to empower us to process your requests and to give you the administrations and data offered through our site and which you ask. Further, we will utilize the data you furnish to direct your record with us; confirm and do monetary exchanges in connection to installments you make; review the downloading of information from our site; enhance the design or potentially substance of the pages of our site and modify them for clients; distinguish guests on our site; do look into on our clients' microeconomics; send you data we figure you may discover valuable or which you have asked for from us, including data about our items and administrations, if you have demonstrated that you have not protested being reached for these reasons. Subject to getting your assent we may get in touch with you by email with points of interest of different items and administrations. In the event that you favor not to get any showcasing interchanges from us, you can quit whenever.

We may pass your name and deliver on to an outsider keeping in mind the end goal to make conveyance of the item to you (for instance to our messenger or provider). You should just submit to us the site data which is precise and not misdirecting and you should stay up with the latest and advise us of changes.

Your real request points of interest might be put away with us yet for security reasons can't be recovered specifically by us. Nonetheless, you may get to this data by signing into your record on the Site. Here you can see the points of interest of your requests that have been finished, those

which are open and those which are in no time to be dispatched and control your address subtle elements, bank subtle elements ( for discount purposes) and any bulletin to which you may have subscribed. You embrace to treat the individual access information privately and not make it accessible to unapproved outsiders. We can't accept any risk for abuse of passwords unless this abuse is our blame.

We may utilize your own data for assessment and statistical surveying. Your points of interest are mysterious and might be utilized for factual purposes. You can quit this whenever. Any responses to overviews or conclusion surveys we may request that you finish won't be sent on to outsiders. Revealing your email address is just vital on the off chance that you might want to participate in rivalries. We spare the solutions to our studies independently from your email address.

We may likewise send you other data about us, the Site, our different sites, our items, deals advancements, our bulletins, anything identifying with different organizations in our gathering or our business accomplices. On the off chance that you would incline toward not to get any of this extra data as point by point in this section (or any piece of it) please tap the 'withdraw' connect in any email that we send to you. Inside 7 working (days which are not one or the other (i) a Sunday, nor (ii) an open occasion anyplace in Bangladesh) of receipt of your direction we will stop to send you data as asked. On the off chance that your guideline is indistinct we will get in touch with you for elucidation.

We may assist to anonymize information about clients of the site by and large and utilize it for different purposes, including learning the general area of the clients and use of specific parts of the site or a connection contained in an email to those enlisted to get them, and providing that anonymized information to outsiders, for example, distributors. Notwithstanding, that anonymized information won't be fit for distinguishing you by and by.

How does Esmo Store utilize your information?

Data about our clients is an essential piece of our business, and we are not in the matter of pitching it to others. We share client data just as depicted beneath and with backups esmostore.com, controls that either are liable to this Privacy Notice or take after practices in any event as defensive as those depicted in this Privacy Notice.

Partnered Businesses We Do Not Control:

 We work intimately with associated organizations. Now and again, for example, Marketplace merchants, these organizations work stores at esmostore.com or pitch offerings to you at esmostore.com. In different cases, we work stores, give administrations, or offer product offerings mutually with these organizations. You can tell when an outsider is engaged with your exchanges, and we share client data identified with those exchanges with that outsider.

Outsider Service Providers: 

We utilize different organizations and people to perform works for our benefit. Illustrations incorporate satisfying requests, conveying bundles, sending postal mail and email, expelling dreary data from client records, investigating information, giving promoting help, giving list items and connections (counting paid postings and connections), handling Visa installments, and giving client benefit. They approach individual data expected to play out their capacities, yet may not utilize it for different purposes.

Limited time Offers: 

Sometimes we send offers to choose gatherings of esmostore.com clients in the interest of different organizations. When we do this, we don't give that business your name and address.

Business Transfers: 

As we keep on developing our business, we may offer or purchase stores, auxiliaries, or specialty units. In such exchanges, client data for the most part is one of the exchanged business resources yet stays subject to the guarantees made in any prior Privacy Notice (unless, obviously, the client assents generally). Additionally, in the improbable occasion that esmostore.com, or generously the greater part of its advantages are gained, client data will obviously be one of the exchanged resources.

With Your Consent: 

Other than as set out above, you will get see when data about you may go to outsiders, and you will have a chance to pick not to share the data.

Cookie Policy

The acceptance of cookies is not a requirement for visiting the site. However we would like to point out that the use of the 'basket' functionality on the site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the site. We only use cookies for your convenience in using the site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of esmostore.com essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any esmostore.com products and services that require you to Sign in.

Purchasing Policy:

Esmostore is an online platform where sellers and buyers would be able to directly connect with another. Esmostore promotes sellers in its platforms and buyers are able to be in direct contact with these sellers. Esmostore does not manufacture nor does it take responsibility for any product sold on its platform. All the goods sold in the Esmostore platform are sold by the sellers of Esmostore and responsibility is taken by the sellers as per their agreements with Esmostore.

Unless it is stated in the product information that a certain product has guarantee for it, Esmostore does not provide any guarantees for products.

Customers are provided information regarding the sellers and are responsible for checking the originality of the said products. Being an online platform for sellers, as a virtual shopping mall, Esmostore does not store any products and cannot check the originality of the products and cannot guarantee it unless it is from their strategic partners. Buyers are advised to directly consult with the seller to be assured of quality and originality of the products.

Esmostore will ensure the return of products within 3 days from the customer’s end if the customer faces the aforementioned difficulties. Esmostore always looks out for the best interest of its users.

Esmostore is an online marketplace with thousands of registered sellers and operates as a virtual and futuristic shopping mall.

Sellers are urged to mention in their shops if any product is a duplicate/replica. Failure to do so will result in penalization for that specific store and the seller will be held liable for any complaints regarding replica products by the customer. It could range from financial penalization to the dismissal of the store from Esmostor’s platform.  


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Seller Policy

 

We list a huge number of items available to be purchased offered by various dealers on the Site and host different remarks on postings, it isn't workable for us to know about the substance of every item recorded available to be purchased, or each remark or survey that is shown. Appropriately, we work on a "guarantee, audit and take down" premise. On the off chance that you accept that any substance on the Site is illicit, hostile (counting yet not restricted to material that is explicitly express substance or which advances prejudice, bias, scorn or physical mischief), beguiling, deluding, harsh, profane, irritating, impious, slanderous, offensive, revolting, obscene, pedophile or threatening; ethnically questionable, criticizing; or is generally damaging to outsiders; or identifies with or advances tax evasion or betting; or is destructive to minors in any capacity; or mimics someone else; or compromises the solidarity, trustworthiness, security or sway of Bangladesh or cordial relations with remote States; or shocking or generally unlawful in any way at all; or which comprises of or contains programming infections, (" frightful substance "), please tell us quickly by following by keeping in touch with us on legal@esmostore.com. We will make every single useful undertaking to examine and evacuate substantial offensive substance griped about inside a sensible measure of time.

If it's not too much trouble guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of frightful substance party, occasions of protest, confirmation of complaint among other. If you don't mind note that giving inadequate subtleties will ruin your case and unusable for legitimate purposes.

 

We regard the licensed innovation of others. On the off chance that you accept that your licensed innovation rights have been utilized such that offers ascend to worries of encroachment, if it's not too much trouble illuminate us and we will endeavor every single sensible exertion to address your worry inside a sensible measure of time. It would be ideal if you guarantee to give your name, address, contact data and the same number of pertinent subtleties of the case including name of encroaching gathering, cases of encroachment, and verification of encroachment among other. If you don't mind note that giving deficient subtleties will ruin your case and unusable for lawful purposes. What's more, giving bogus or misdirecting data might be viewed as a legitimate offense and might be trailed by lawful procedures.

We likewise regard a maker's entitlement to go into selective appropriation or resale understandings for its items. In any case, infringement of such understandings don't establish licensed innovation rights encroachment. As the implementation of these understandings is an issue between the producer, wholesaler and additionally particular affiliate, it would not be fitting for us to aid the authorization of such exercises. While we can't give legitimate guidance, nor share private data as secured by the law, we suggest that any inquiries or concerns with respect to your privileges might be steered to a lawful authority.

We won't be answerable for any business or individual misfortunes (counting however not restricted to loss of benefits, income, contracts, foreseen investment funds, information, altruism, or squandered consumption) or whatever other backhanded or weighty misfortune that isn't sensibly predictable to both you and us when you initiated utilizing the Site.

We maintain all authority to make changes to the Site, its strategies, these terms and conditions and some other freely showed condition or administration guarantee whenever. You will be dependent upon the approaches and terms and conditions in power at the time you utilized the Site except if any change to those strategies or these conditions is required to be made by law or government expert (in which case it will apply to orders recently set by you). In the event that any of these conditions is regarded invalid, void, or in any way, shape or form unenforceable, that condition will be considered sever able and won't influence the legitimacy and enforce ability of any outstanding condition.

Esmo Store is not liable or bound to provide any other offers of any merchant/importer/ vendors’ at any other places/sites except esmo store. You can just request/ask/solicitation or look for data about the offers given/declared by esmo store.

One client will have the option to buy one item during any special offers (*if not allowed and announced multiple quantity by esmostore).

All costs are recorded in Bangladeshi Taka (BDT) and are comprehensive of VAT and are recorded on the Site by the merchant that is selling the item or administration. Things in your Shopping Cart will consistently mirror the latest value showed on the thing's item detail page. If it's not too much trouble note that this cost may vary from the value appeared for the thing when you previously put it in your truck. Putting a thing in your truck doesn't save the value appeared around then. It is additionally conceivable that a thing's cost may diminish between the time you place it in your bin and the time you buy it.

We don't offer value coordinating for any things sold by any merchant on our Site or different sites.

We are resolved to give the most exact evaluating data on the Site to our clients; be that as it may, blunders may at present happen, for example, situations when the cost of a thing isn't shown effectively on the Site. In that capacity, we maintain all authority to won't or drop any request. If a thing is mispriced, we may, at our own tact, either get in touch with you for guidelines or drop your request and advise you of such crossing out. We will reserve the option to can't or drop any such requests whether the request has been affirmed and your prepayment handled. On the off chance that such a retraction happens on your prepaid request, our approaches for discount will apply. If it's not too much trouble note that Esmostore have 100% right on the discount sum. Generally, discount sum is determined dependent on the client followed through on cost in the wake of deducting any kind of markdown and delivery charge.

We list accessibility data for items recorded on the Site, remembering for every item data page. Past what we state on that page or generally on the Site, we can't be increasingly explicit about accessibility. It would be ideal if you note that dispatch gauges are only that. They are not ensured dispatch times and ought not be depended upon in that capacity. As we process your request, you will be educated by email or sms if any items you request end up being inaccessible.

It would be ideal if you note that there are situations when a request can't be prepared for different reasons. The Site maintains whatever authority is needed to won't or drop any request in any way, shape or form at some random time. You might be approached to give extra confirmations or data, including yet not constrained to telephone number and address, before we acknowledge the request.

So as to keep away from any extortion with credit or check cards, we maintain whatever authority is needed to acquire approval of your installment subtleties before furnishing you with the item and to confirm the individual data you imparted to us. This confirmation can take the state of a character, spot of habitation, or banking data check. The nonappearance of an answer following such a request will naturally cause the wiping out of the request inside a sensible timetable. We maintain whatever authority is needed to continue to coordinate undoing of a request for which we presume a danger of false utilization of banking instruments or different reasons without earlier notice or any ensuing lawful obligation.

The delivery might take longer than usual timeframe/line to be followed by Esmostore. Delivery timeframe is only subject to estimation. It might vary depending upon the circumstances. Delivery might be delayed due to force mature event which includes, but not limited to, political unrest, political event, national/public holidays,etc

Esmostore retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason. If the customer cancels his/her order, then he/she will get refunded with his/her principal amount. The refund process may take up to 30 days or more depending upon the payment service gateway provider’s clauses. The refund will be initiated within the same payment channel i.e. if the customer pays via Bkash then the customer will be refunded through Bkash. The customer cannot be refunded via any other payment channels. The customer will not be eligible for any extra cashback/bonus against his principal amount in case of refunds.

 

1. Account Information

Every seller must be submit his some personal information with his store information. Name, Email, Password, Photo, Store Name, Logo etc.

After Registration, Seller can sale products from this store as a non-verified seller. (Until next 3 months).

2. Products

Seller can sale any kind of products on his store category wised.

Per success full order commission 5% for esmo store.

Seller make sure for products stock availability with color and size.

Every month up to 3 times cancel your order then store will be suspend for 1 month or more.

If seller products are replica/duplicate/original then should be mention on your product description and select replica for product brand.

Product Photo should be clear and product background should be white.

Products photo add maximum 3 photos.

3. Store Verify

Do verify your seller page for selling products within 3 month.

Verify charge will be 299 BDT/1 Year.

If you are verify then esmo store delivery your products and promote your products.

Seller must have 3 category with minimum 10 products for every category.

4. Wrong Activities

Products photo add maximum 3 photos. If your products photo cross 3 its count wrong activities.

 

N.B. The Site maintains whatever authority is needed to change, adjust, include, or expel bits of these Terms and Conditions whenever with no earlier warning. Changes will be successful when posted on the Site with no other notification gave.